Refund & Returns Policy
Last Updated: 31 May 2026
Custom Printed Products
QR Biz Review Cards are custom printed products made specifically for each customer using the business information, logo, branding, and QR code supplied at the time of ordering.
Because each order is custom-made, we do not offer refunds, returns, or exchanges for:
- Change of mind
- Incorrect ordering by the customer
- Incorrect information supplied by the customer
- Incorrect logos, artwork, phone numbers, website addresses, or review links provided by the customer
- Delays caused by shipping carriers
Damaged or Defective Products
If your order arrives damaged or contains a manufacturing defect, please contact us within 7 days of receiving your order.
Please include:
- Your order number
- A description of the issue
- Clear photographs showing the damage or defect
Where a manufacturing fault is confirmed, we may, at our discretion:
- Reprint the affected order
- Replace the affected products
- Provide a partial or full refund
Order Approval
Customers are responsible for ensuring that all supplied information is accurate before production begins.
QR Biz Review Card is not responsible for errors resulting from incorrect information supplied by the customer.
Australian Consumer Law
Nothing in this policy excludes, restricts, or modifies any rights you may have under Australian Consumer Law.
If a product is found to be faulty, significantly different from its description, or does not meet consumer guarantees under Australian Consumer Law, you may be entitled to a repair, replacement, or refund.
Contact Us
For questions regarding this policy, please contact:
QR Biz Review Card
Email: sales@qrbizreviewcard.com.au
Phone: 0498 650 560
Website: https://qrbizreviewcard.com.au
